About us

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We are among the largest providers of psychological support services for NHS staff. We offer a wide range of support to help colleagues look after their wellbeing at work and beyond
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Gary Waterhouse
Head of Service
"  I feel my old self returning, becoming more confident and believing in myself. Knowing that a change in life is good and positive " 
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Amica client feedback

Supporting public sector and charity staff for over 35 years

Established in 1989 as one of the first dedicated counselling services for NHS staff, Amica brings over three decades of experience in supporting employee mental health.

We offer a comprehensive range of services, including counselling, mediation, training, and specialist support for both individuals and teams. Our services are available to a growing number of NHS and public sector organisations.

Amica is an NHS-owned service, and all our therapists are employed by the University Hospitals of Leicester NHS Trust.

Our service was founded following pioneering research led by Professor Tom Cox CBE, who investigated workplace and organisational stress on behalf of the World Health Organization.

Our ratings

Client rating 2024
4.8/5
Client satisfaction 2024
0 %

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Words from our clients

" My counsellor has without a doubt saved my life. I could not have got through such a traumatic time without her support and advice. I’m here because of you " 
" I was so nervous contacting AMICA but it was the best decision and without her help I feel I would still be lost. A massive thank you to my counsellor and your wonderful team for supporting me to be me again " 
" Very pleased with the service offered by my counsellor. She has really made me feel heard and validated. We worked at a pace that was best for me and each session. She listened and tried to help me with my issues. It has really helped me in my everyday life " 
" My counsellor is an absolutely lovely gentleman who really listened and understood how I was feeling and helped me find ways of coping with my thoughts. He was amazing " 
" My counsellor was excellent, very attentive, said the right things at the right times, she was supportive, she made me laugh, she made me feel human. She is a credit to your service. The work related questions above don't really apply as I was at work and my issues were not impacting work " 
" I felt really comfortable talking to my counsellor. She was polite, friendly, calm, a good listener and gave appropriate advice. She has given me the tools to allow my mind to feel at peace again and be able to better engage at work and I can’t thank her enough for that " 
" My experience has been entirely positive. The Amica counselling brought me from a very dark place to the clarity and positivity I feel today " 
" My counsellor was so skilled at helping me see strength in myself - she wove together threads of positivity in what I told her and reflected them back to me in a very matter of fact way. I feel like a stronger person. It’s like she’s magical! " 
" I feel so much better and ready to continue with my career. I am truly grateful for all the help I received " 
"  Counselling has helped me with my anxieties so much and enabled me to go back to work, improve my relationship with my family and be a better parent to my son. I will be eternally grateful "
"  I think Amica is a valuable and indeed essential service within UHL. I would like to thank my counsellor for the astute and sensitive support and UHL for providing access to Amica "
" I cannot thank everyone enough for the professional, empathetic support I received. I feel like a new person – thank you " 
" I am very grateful for the highly skilled approach I have received; it has helped me connect several areas of difficulty and guided me to solutions "
"  The service provided by Amica from first contact to today has been brilliant. It has made a real difference to me and my family " 
"  The counsellor was amazing in every way, a great listener and offered support to help me through my problems "